I have worked as an auto mechanic for the past 25 years, I have owned my own store for the last 15 years, and most of my time is spent paper chasing. I’m not getting any younger and I was desperate to find a way to make things easier for myself. I had heard a lot about auto shop software, but my main concern was cost and learning how to use it since I’m not great with computers. So, I continued on with the old way of doing things without even considering how much I could be losing working this way.
What happened next
Apparently, my story is pretty common, the auto repair industry is way behind schedule when it comes to technology. In my situation, I thought that the safer more cost-effective option was to continue working with excel spreadsheets and basic computer programs. That was until I attended a trade show and got introduced to a company called Tekmetric. They gave me detailed advice about all the areas I was concerned about, and really opened my eyes to how much I was losing out by not using auto shop software.
The main selling point for me was that I would get to try the system before I made a financial commitment. Obviously, one of my main concerns is cost, I have done a bit of research and auto shop software programs are not cheap. They were offering a free trial until the end of 2018, that would give me enough time not only to get used to the software and measure the benefits it was having for my company. This was exactly what I needed, what made me even more comfortable was that I didn’t have to sign a contract to get started, there was no complicated jargon written in small print promising me a nasty surprise later on down the road. Another one of my concerns was what would happen at the end of the year and I decided that the software wasn’t working for me, was I going to get lumbered with some hefty cancellation fee? The answer was no, if the software wasn’t what my company needed, I would just give it back and that would be the end of it.
Five months later
This was the best decision I have ever made, not only do I work less and make more money, my employees are also really pleased with the software and their productivity has gone through the roof. Profits have increased by 25% and I’ve never been happier. My paper chasing days are officially over because all business processes are streamlined and automated. All invoices are sent by email, if a client doesn’t pay on time (which is rare) they are sent an automatic reminder notice. Customers get their receipts, service reports, and inspection reports by email. All appointments are efficiently made through the auto shop software too. There are so many benefits to this system, but its not possible to name them all, all I can say is that I can’t imagine living without it and I highly recommend it.